Guest supply restocking means topping off toilet paper, paper towels, soap, trash bags, coffee, and welcome basics at every turnover — not a separate add-on visit. Miami STR Cleaning restocks across all 20 areas it services, so a rental doesn't sit short between a host noticing the gap and someone getting out to fix it.
An empty roll of toilet paper or a coffee maker with no filters is the difference between a five-star review and a message asking for a partial refund. Guest supply restocking covers the consumables a Miami rental burns through every stay: bath tissue, paper towels, dish and hand soap, trash bags, dishwasher pods where there's a dishwasher, coffee and creamer, and the small stuff hosts forget about until a guest points it out — spare phone chargers, batteries for the TV remote, laundry pods if the unit has an in-unit washer.
Miami STR Cleaning checks and restocks supplies at every turnover across the 20 areas it covers, not as something a host has to remember to add on separately. The check happens during the same visit as the clean, so a rental doesn't go into the next booking short on something a guest will notice in the first ten minutes.
What's restocked as standard, and what's on the host to supply?
The default kit covers what every rental needs regardless of size or bedroom count — the things a guest expects to find without asking.
Anything past that default list comes down to what the host wants guests to see. Some properties stock name-brand toiletries or specialty coffee; others keep it generic. Either approach works, as long as the host says which — the crew restocks with whatever's already in the unit before opening new stock, not the other way around.
- Bath tissue and paper towels
- Hand soap and dish soap
- Trash bags sized to the unit's cans
- Coffee with filters or pods, plus creamer
- Dishwasher pods where there's a dishwasher
- Laundry pods for units with an in-unit washer
What happens if a property runs low mid-stay?
A supply run between check-in and check-out is usually billed the way any other mid-stay visit is. Local Miami operators publish rates for mid-stay cleaning generally in the $25–$200 range depending on what's needed, and Miami STR Cleaning quotes each mid-stay run against the specific property rather than pulling a rate from that range in advance.
Guests text hosts about a missing towel or an empty soap dispenser more often on longer stays than on a quick weekend turnover. Flagging longer average stays when setting a property up means the restock schedule plans for a mid-stay top-off instead of reacting to a guest's complaint after the fact.
Do you provide the supplies, or do I have to buy them myself?
Both work. The default kit — toilet paper, soap, trash bags, basic coffee — is included at every turnover. If you'd rather stock specific brands or an eco line yourself, leave it in the unit and the crew restocks with that instead of bringing generic replacements.
What if a guest calls mid-stay because something ran out?
Miami STR Cleaning is open 24 hours, every day, so a mid-stay restock run can be scheduled the same day instead of waiting for the next scheduled turnover. It's billed as a mid-stay visit, priced against what the property actually needs.
Will the restock list change for a bigger property?
The categories stay the same, but the quantities scale — more trash bags, more paper towels, more coffee for a five-bedroom than a studio. Tell the crew the max occupancy when setting the account up so the restock matches it from the first turnover instead of catching up after a complaint.